Refund policy

Thank you for shopping with us.

No Refund Policy
All of our products are customized and made according to customer preferences, therefore we do not offer refunds under any circumstances.

Exchange Policy
We only offer limited exchanges under specific conditions:

If you wish to request an exchange, you must contact us immediately at westyleus613@gmail.com after placing your order.

Exchanges are only possible if the order has not yet been processed or finalized.

Once production has started or changes are no longer possible, exchange requests will not be accepted.

No exchanges are allowed once the order has been shipped.

Damaged or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately at westyleus613@gmail.com so we can review the issue and provide a suitable solution.

Non-Returnable Items
Since all items are customized, returns are not accepted.

European Union Customers
If your order is shipped to the European Union, you may have the right to cancel your order within 14 days under applicable laws. However, since our products are custom-made, this right may not apply in certain cases.

Please contact us for more information.

Contact Us
For any questions regarding your order, feel free to contact us at:
westyleus613@gmail.com